Privacy Policy

1. Information We Collect

Account Information

When you create an account, we collect:

• Email address
• Name (if provided through OAuth)
• Profile picture (if provided through Google OAuth)

Usage Data

We automatically collect information about how you use our Service:

• Problems submitted
• Number of problems solved per day
• Features used (quiz mode, practice problems)
• Session duration and frequency

Payment Information

When you make a purchase, payment information is collected and processed by our payment provider, Razorpay. We do not store your complete credit card or banking details. We only receive:

• Transaction ID
• Payment status
• Subscription plan purchased

Content You Submit

We store the problems you submit (text and images) to provide our Service and improve your experience.

2. How We Use Your Information

We use collected information to:

• Provide, maintain, and improve our Service
• Process your transactions and manage subscriptions
• Send you service-related communications
• Enforce usage limits based on your plan
• Analyze usage patterns to improve our AI and features
• Prevent fraud and ensure security
• Respond to your support requests

3. Data Storage and Security

Your data is stored securely using:

• Supabase: For user accounts, profiles, and session data
• Encrypted connections: All data transmitted via HTTPS
• Row Level Security: Users can only access their own data

We implement industry-standard security measures, but no method of transmission over the Internet is 100% secure.

4. Third-Party Services

We use the following third-party services:

5. Data Retention

We retain your data as follows:

• Account data: Until you delete your account
• Problem history: Based on your plan (Pro: 30 days, Unlimited: Forever)
• Payment records: As required by law (typically 7 years)
• Usage analytics: Aggregated and anonymized data may be retained indefinitely

6. Your Rights

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct your information
• Deletion: Request deletion of your account and data
• Export: Download your data in a portable format
• Opt-out: Unsubscribe from marketing communications

To exercise these rights, contact us at support@thinkflowlearning.com.

7. Cookies and Tracking

We use essential cookies for:

• Maintaining your login session
• Remembering your preferences
• Security and fraud prevention

We do not use advertising cookies or sell your data to advertisers.

8. Children's Privacy

Our Service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Users between 13-18 should have parental consent to use our Service.

9. International Data Transfers

Your information may be transferred to and processed in countries other than India. We ensure appropriate safeguards are in place for such transfers.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

• Email: support@thinkflowlearning.com
• Website: Contact Page